Fewer empty rooms after late cancellations.
Understand your cancellations and no-shows, spot bookings likely to cancel while there's time to act, and sell extra rooms within limits you set.
One night at a 50-room hotel
Rooms booked
50 / 50
- Expected to stay
- 44 rooms
- Expected to cancel
- 6 rooms
+2
Your strategy suggests
Extra rooms to offer
Within your limits.
Is it for you?
Does this sound like your hotel?
Late cancellations leave rooms empty.
You turn away bookings when you’re full, then cancellations leave gaps.
You want to sell more on busy dates.
There is demand, but you’re unsure how much extra availability to offer.
You need a clearer outlook to plan.
Knowing which of your current bookings are likely to stay would help you plan staffing and marketing.
Cancellation risk
Plan around the guests likely to arrive.
Plan around expected stays
See your current bookings up to one year ahead, adjusted for cancellation risk. Use this alongside your demand forecast to plan staffing, marketing and availability.
Check the bookings likely to cancel
Filter likely cancellations by date and room type, check confidence levels and find individual reservations for a closer review.
Sell extra rooms on busy dates
On dates with demand, use overbooking recommendations to offer more rooms within the strategy and limits you choose.
Cancellation Intelligence
Find the patterns behind cancellations and no-shows.
Compare channels, room types, stay lengths and booking windows to see where cancellations and no-shows are concentrated. Use them when you plan campaigns, write pre-arrival messages and set rates.
Where risk builds up
Compare cancellation and no-show patterns by channel, room type and travel purpose.
When guests cancel
Explore booking lead times, cancellation timing and the days rooms stayed blocked.
What your team can change
Tighten terms where cancellations are high, contact guests before their deadline and set your overbooking strategy.
Set up in a few minutes.
Create your account and connect your PMS in a few minutes. Cancellation Intelligence is free to use. Follow the steps yourself or choose a 15- or 30-minute walkthrough.
Certified with
Using another PMS? Tell us what you use. If your PMS allows the connection, we build it for free, usually in about a week.
- 01
Create your account
Sign up in a few minutes. Prefer email? We’ll send access and setup steps.
- 02
Connect your PMS
Authorise the connection and choose your property.
- 03
See your figures
Cancellation and no-show patterns appear within about a week, then update daily.
- 04
Set your strategy
Choose your risk level and limits. Review recommendations or enable Auto Apply.
Stay in control of every extra room.
Choose Safe, Moderate or Aggressive, then set the limits that fit your hotel. Safe only counts bookings that are very likely to cancel. You decide which rooms to offer and how much to automate.
Review or automate
Decide whether to review recommendations or enable automatic PMS availability updates. You can turn Auto Apply off when needed.
Date-range overrides
Pause automatic updates or temporarily change the strategy for selected dates.
Room-category scope
Choose which room categories the overbooking strategy covers.
Strategy limits
Cap the extra rooms offered and set how close to arrival availability can change.
Track results and adjust your strategy.
Follow cancellation patterns and recovered revenue over time. Use the reports to decide whether your property's strategy needs adjusting.
Measure what turned into revenue.
€1,000–€2,000
Average realised recovery per hotel, per month: what a typical hotel achieves
Recovered with our own cancellation predictions and Smart Overbooking algorithm. Not a guarantee: results depend on your demand, cancellations and strategy.
- Cancellation rate, realised occupancy, and Smart Overbooking performance in one view
- Realised recovered revenue, future confirmed bookings and cancellations shown separately
- Compare recommendations and realised results over time
From a revenue manager using Auctores
“Auctores helps us adjust our overbooking decisions day to day by analysing our booking history and cancellation patterns. This lets us accept more reservations earlier, at higher rates, instead of reacting to last-minute cancellations.”
Our best-performing hotel
≈€14,000/ month
Realised additional revenue, averaged over the year.
A best case that shows what is possible, not a typical result. A typical hotel averages €1,000–€2,000 a month.
Direct hotel pricing
Pay only on room revenue we recover.
First month free, then you keep 93%
Smart Overbooking is free for the first month, from the day you turn on Auto Apply for your first hotel. After that, you keep 93% of the room revenue recovered through Auctores and pay 7%. If we don’t recover revenue for your hotel, you pay nothing.
- Cancellation Intelligence: cancellation and no-show rates, and bookings likely to cancel
- Smart Overbooking analysis up to one year ahead
- Your own strategy and limits
- Reporting and optional automatic PMS updates